The Video below gives an overview of what most of our healthcare professionals do within the Surgeries. To watch the video simply click on the play button on screen.

A Care Coordinator, or Patient Care Coordinator works with both patients and Healthcare Professionals to ensure seamless, organised and effective care. Their primary duties include rearranging care plans when problems arise, visiting patients to monitor the care provided and working with the care team to assess the treatment.

A paramedic is a registered healthcare professional who works autonomously across a range of health and care settings. They can provide an immediate response to emergency calls that can be both traumatic and medical in origin, as well as respond to GP referrals and 111 calls.

Health and wellbeing coaches educate and inform people about health/wellbeing issues. They may use health coaching skills to support people with self-identifying existing issues and encourages proactive prevention of new and existing illnesses. They may provide access to self-management education, peer support and social prescribing.

A social prescriber is a link worker who empowers people to take control of their health and wellbeing through giving time, focusing on what matters to me and taking a holistic approach. They work to connect people to community groups and services for practical and emotional support.

A physiotherapist, or physical therapist, works with patients to help them manage pain, balance, mobility, and motor function issues. They work with patients to develop tailored programs, designed to restore as much as possible their functional ability and movement. They are trained to help patients at all stages of life – from infant to old age- whose function and movement are impacted for whatever reason.

Pharmacists, also known as chemists, are health professionals who control, formulate, preserve and dispense medications and provide advice and counselling on how medicines should be used to achieve maximum benefit, minimise side effects and to avoid drug interactions. They also serve as primary care providers in the community.

A Pharmacy Technician is a health care provider who performs pharmacy-related functions, working together with a licensed pharmacist. This often include dispensing prescription drugs and other medical devices to patients and instructing them on their use. They may also perform administrative duties in a pharmaceutical practice, such as reviewing prescription requests with medical practices and insurance companies to ensure correct medications are provided.

A Digital Champions main role is to support confidence in the use of digital systems and tools for both the staff and patients’ alike. This includes promoting and supporting online patient services, National initiatives and patient engagement activities. They also work together with the PCN and Practices to improve website and potentially social media presence to give the Patient the best experience possible.