Alconbury and Brampton Patient Survey

Dear patient, thank you for completing the patient survey. Your feedback is invaluable. The responses are anonymous and no personally identifiable information is stored or retained
Generally, how easy is it to get through to someone at your GP practice on the phone?
How helpful do you find the receptionists at your GP practice?
How satisfied are you with the general practice appointment times that are available to you?
How often do you see or speak to your preferred GP when you would like to?
On this occasion, were you offered any of the following choices of appointment?
Were you satisfied with the appointment (or appointments) you were offered?
Overall, how would you describe your experience of making an appointment?
Were you given a time for the appointment?
Last time you had a general practice appointment, how good was the healthcare professional at giving you enough time?
Last time you had a general practice appointment, how good was the healthcare professional at listening to you?
Last time you had a general practice appointment, how good was the healthcare professional at treating you with care and concern?
During your last general practice appointment, did you feel that the healthcare professional recognised and/or understood any mental health needs that you might have had?
During your last general practice appointment, were you involved as much as you wanted to be in decisions about your care and treatment?
During your last general practice appointment, did you have confidence and trust in the healthcare professional you saw or spoke to?
In the last 12 months, have you had enough support from local services or organisations to help you to manage your condition (or conditions)?
Overall, how would you describe your experience of your GP practice?
We would like you to think about your recent experience of our service. How likely are you to recommend our service to friends and family if they needed similar care or treatment?